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CITY of CHICAGO - Dial 311 for Non-Emergency City Services
Click on Department or Agency to go to relevant page



Business Affairs & Consumer Protection

BACP licenses businesses and public vehicles, provides business education and access to resources, enforces the Municipal Code, and protects consumers from fraud.


Neighborhood Opportunity Fund

New grants to strengthen our commercial corridors

on Chicago's South, Southwest and West Sides


Department of Planning & Development

DPD promotes the growth and sustainability of the

City and its neighborhoods; oversees zoning &

land use policies; employs resources to boost business and real estate development

and stable housing stock.


Family & Support Services

FSS provides assistance to residents, particularly those most in need, beginning at birth through

the senior years.


People With Disabilities

(MOPD) works to make Chicago tan accessible

city in the nation on behalf of residents and

visitors with disabilities.


Chicago Housing Authority

The CHA is proactive in providing housing opportunities for more than 63,000 low-income families and individuals: housing for seniors, veterans, and families is transforming the lives of residents throughout Chicago.

Chicago Public Schools

Students First. Chicago Public Schools serves 361,000 students in over 600 schools; CPS is the nation's third largest school district. Click here to locate schools & other resources

Animal Care & Control

ACC  protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.

Chicago Park District

The Chicago Park District manages parks, recreation and event facilities, beaches, museums, lagoons, conservatories, and gardens throughout Chicago.  To find park locations, events and programs, click here.

Chicago Public Health Department

The Health Department establishes and implements services prioritizing residents and communities with the greatest need.

Chicago Public Library

The Library offers access to information, entertainment and knowledge via materials, programs, events,

and cutting-edge technology.

to find a library near you, click here.

Assets, Information & Technology

The City's central IT organization provides technology and telecommunication services to departments, the Mayor, Aldermen, residents, businesses and tourists.

Cultural Affairs & Special Events

DCASE's website is a resource for events happening in Millenium Park and other City venues, City farmer's markets, neighborhood festivals, and provides opportunities for artists & arts organizations and more.


Youth Services & Resources

Chicago Transit Authority

Schedules, Maps, Fares and Ventra Card

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